How many connections can one vpn username have?
What protocols does your system support?
We support all the state of the art protocols: Openvpn UDP/TCP, IKEv2, L2TP/IPsec, PPTP. If you feel there is one missing please do not hesitate to chat with us about it.
What is the Remote ID and Local ID for IKEv2?
Where can I see all VPN servers?
You can see here : https://greatvpn.app/clientarea/index.php?rp=/knowledgebase/1/Our-DC-Locations.html
How does GreatVPN deal with DNS leaks
We treat the potential on DNS leaks (A DNS leak refers to a security flaw that allows DNS requests to be revealed to ISP DNS servers, despite the use of a VPN service to attempt to conceal them) very serious and have state of the art measures to prevent this from happening.
Can you add a new server location on request?
You may request any server location and we will try to add it as soon as possible.
My customer experience low speeds
Ask the customer to switch the port/protocol in the software or try to connect to a different server closer to the location of the customer.
Is GreatVPN service secure?
Our vpn servers are fully encrypted with the latest protocols.
What is the L2TP/IPsec secret?
The primary benefit of configuring L2TP with IPsec/IKEv1 in a remote access scenario is that remote users can access a VPN over a public IP network without a gateway or a dedicated line, which enables remote access from virtually anyplace with POTS. An additional benefit is that no additional client software is required.
Does P2P and torrents work with VPN?
We support both P2P downloads or torrents. You can connect with any server and use them for P2P or torrents.
Does VPNresellers keep logs?
We do not keep any logs.
- No connection logs
- No usage logs
- No logs at all.
